Privacy Policy for TrustDocs

Effective Date: January 1, 2026

1. Introduction

At TrustDocs, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the data you provide when accessing our certified notary documentation services at trustdocs.top.

2. Information We Collect

We collect information that you voluntarily provide when using our services, including your full name, postal address, email address, telephone number, and details of the documents you submit for notarial certification. We may also collect technical data automatically, such as your IP address, browser type, and access times, to improve our website performance.

3. How We Use Your Information

Your personal information is used to:

• Deliver and manage notary documentation services
• Verify your identity and authenticate documents
• Communicate with you regarding your requests and updates
• Comply with legal obligations and audit requirements
• Enhance and optimize our website and services

4. Legal Basis for Processing

We process your data based on the following legal grounds:

• Performance of a contract to which you are a party
• Compliance with legal and regulatory obligations
• Your consent, where required, for specific purposes such as optional communications

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with applicable legal obligations. Upon completion of our services, your records are archived securely for the period required by law, after which they are irreversibly deleted or anonymized.

6. Data Sharing and Disclosure

We may share your information with:

• Trusted third-party service providers who assist with hosting, document processing, and secure communication
• Government and regulatory authorities when required by law or in response to valid requests
• Our legal advisors for the purpose of compliance and legal protection

7. Cookies and Tracking Technologies

TrustDocs uses cookies to enhance user experience and site functionality. We use:

• Necessary cookies for essential operations and security
• Preference cookies to remember your settings and preferences
• Performance cookies to analyze site usage and improve performance

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the usability of the site.

8. Your Rights Under GDPR

If you are located in the European Economic Area, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data, subject to legal obligations
• Restrict or object to certain processing activities
• Request data portability where applicable
• Withdraw consent at any time for processing based on consent

To exercise these rights, please contact us as described below.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our staff receive regular training on data protection best practices.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

TrustDocs
Petersgraben 71, 4051 Basel, Switzerland
Phone: +41762743379
Business ID: CHE-578.536.800

You may also reach our team through our contact form.

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The effective date at the top will be revised accordingly. Continued use of our services after such updates constitutes your acceptance of the revised policy.